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FAQs

You've got questions, we've got answers! We've answered some of our most common questions below. 

 

  1. I have a big head/lots of hair. Will your wraps fit me?

    The average adult head size ranges from 20-23 inches in circumference, and our wraps are made to fit just that. If you are concerned that your head is larger or smaller than normal, please use the below instructions to check your measurements.
           Once you have confirmed your head will fit the size constraints, it's time to pick a style! Depending on your styling needs, certain wrap silhouettes may work better for you. 

Amount of hair

Coverage Needs

Try These  Wraps

Medium to long Afro/Curly Hair Full Coverage Nefertiti Style, Full Coverage Front Knot
Medium to long Afro/Curly Hair Half Coverage All Open Crown Styles 
Short Hair or Straight Hair Full Coverage Nefertiti Style, Full Coverage Front Knot, Full Coverage Front Bun
Short Hair or Straight Hair Half Coverage All Open Crown Styles

 

**** For all full coverage styles, we recommend you wear your hair close to the head (in twists or braids) for the best fit. 

      2. Are the wraps lined with Silk or Satin?

  All wraps are lined with Satin. Because the natural fibers in silk may bond with shed skin cells and gunk from your hair, using synthetic satin ensures the breatheability and washability of your wrap. 

      3. How Do I Care for My Wrap?

  • Washing: Wash inside out with cold water with similar colors using a gentle cycle.
  • Drying: Tumble dry low or hang-dry.
  • Avoid using bleach and do not dry clean.
  • Ironing: Once dry, use a light iron to reshape the wax print fabric.

     4. What is your Return Policy?

We value your business and want you to be absolutely delighted with your purchase, but we know sometimes it is just not quite right. If your wrap turns out to not be what you expected, we will accept your unused, unworn wrap within 10 days of receipt for STORE CREDIT. 

If your wrap returns to us worn or damaged, you will not receive a refund of any kind. 

5. Shipping 

Most orders will be packed and shipped within two to three business days. There is a 3-5 business day transit time with USPS first class mail. 

If any item on your order is backordered, the shipment will be held for that item. Orders with backordered items might take up to 3 weeks to ship.

6. Can I cancel/modify my order?

Orders may be cancelled or modified within 24 hours of purchase. 

 Still have questions? Please email them to info@yougonatural.com. We will reply within 24-72 hours.