FAQs

You've got questions, we've got answers! We've answered some of our most common questions below. 
        1. I have a big head/lots of hair. Will your wraps fit me?
The average adult head size ranges from 22-24 inches in circumference, and our wraps are made to fit just that. If you are concerned that your head is larger or smaller than normal, please use the below instructions to check your measurements.
           Once you have confirmed your head will fit the size constraints, it's time to pick a style! Depending on your styling needs, certain wrap silhouettes may work better for you. 

**** For all full coverage styles, we recommend you wear your hair close to the head (in twists or braids) for the best fit. 

      2. Are the wraps lined with Silk or Satin?

  All wraps are lined with Satin. Because the natural fibers in silk may bond with shed skin cells and gunk from your hair, using synthetic satin ensures the breatheability and washability of your wrap. 

      3. How Do I Care for My Wrap?

Our wraps are made from premium quality materials and are made to be machine washable. We recommend using our Mesh Laundry Care Bags to prevent snagging and damage to the fabric. 

Washing: Wash inside out with cold water with similar colors using a gentle cycle.
Drying: Tumble dry low or hang-dry.
Avoid using bleach and do not dry clean.
Ironing: Once dry, use a light iron to reshape the wax print fabric.

    4. What is your return policy?

    We value your business and want you to be absolutely delighted with your purchase, but we know sometimes it is just not quite right. If your wrap turns out to not be what you expected, we will accept your unused, unworn wrap within 10 days of receipt for refund or exchange. 

    Please note that any shipping charge paid by you is non-refundable unless you received damaged, defective, or the wrong item(s).

    Please Click Here to initiate a return.

    If your wrap returns to us worn or damaged, you will not receive a refund of any kind.

    ORDER CANCELLATIONS ARE NOT ALLOWED.

    5. Shipping 

    Thank you for your order! Our Average order processing time is 2-3 business days, although there may be delays during peak season and busy times. This is in addition to your selected shipping time. We do our best to get every order packed and shipped as quickly as possible. WE DO NOT OFFER REFUNDS FOR SHIP TIME IF YOUR ORDER IS STILL WITHIN OUR SHIPPING WINDOW. 

    Still have questions? Please email them to contact@yougonatural.com. We will reply within 24-72 hours.