You've got questions, we've got answers! We've answered some of our most common questions below.
1. I have a big head/lots of hair. Will your wraps fit me?
The average adult head size ranges from 20-24 inches in circumference, and our wraps are made to fit just that. If you are concerned that your head is larger or smaller than normal, please use the below instructions to check your measurements.
Amount of hair
Try These Wraps
|Medium to long Afro/Curly Hair||Full Coverage||Nefertiti Style, Full Coverage Front Knot|
|Medium to long Afro/Curly Hair||Half Coverage||All Open Crown Styles|
|Short Hair or Straight Hair||Full Coverage||Nefertiti Style, Full Coverage Front Knot, Full Coverage Front Bun|
|Short Hair or Straight Hair||Half Coverage||All Open Crown Styles|
**** For all full coverage styles, we recommend you wear your hair close to the head (in twists or braids) for the best fit.
2. Are the wraps lined with Silk or Satin?
All wraps are lined with Satin. Because the natural fibers in silk may bond with shed skin cells and gunk from your hair, using synthetic satin ensures the breatheability and washability of your wrap.
3. How Do I Care for My Wrap?
- Washing: Wash inside out with cold water with similar colors using a gentle cycle.
- Drying: Tumble dry low or hang-dry.
- Avoid using bleach and do not dry clean.
- Ironing: Once dry, use a light iron to reshape the wax print fabric.
4. What is your return policy?
We value your business and want you to be absolutely delighted with your purchase, but we know sometimes it is just not quite right. If your wrap turns out to not be what you expected, we will accept your unused, unworn wrap within 10 days of receipt for STORE CREDIT.
If your wrap returns to us worn or damaged, you will not receive a refund of any kind.
ORDER CANCELLATIONS ARE NOT ALLOWED.
Thank you for your order! As we are a small team, our current processing time is 2-3 weeks. Thank you so much for your patience. We do our best to get every order packed and shipped as quickly as possible. WE DO NOT OFFER REFUNDS FOR LONG SHIP TIME IF YOUR ORDER IS STILL WITHIN OUR SHIPPING WINDOW.
If any item on your order is backordered, the shipment will be held for that item. Orders with backordered items might take up to 4 weeks to ship.
Still have questions? Please email them to email@example.com. We will reply within 24-72 hours.